Frequently Asked Questions
To register, click on your account first.
Please enter your contact information and email correctly so you can be notified of your order registration and the delivery status.
To place an order and make a purchase, after selecting the item you wish to purchase, add it to your shopping cart. You must register to complete your order. Please make sure to enter your contact information and email correctly so that you can track your order.
Click “View cart” to place your order or “Continue Shopping” to add more items into your cart. Once you’ve added all the items to your cart, begin the checkout process. Click the cart icon in the top right corner to review your shopping cart. You can change or update any items in your cart.
We can only make changes to your order if you send us a direct message on instagram instantly.
We’ll do our best to help, but we’re usually very quick at picking and packing your orders, so please try to make sure you’ve got everything you need before you check out.
Kindly make sure all information provided is 100% correct and there are no spelling mistakes. Please also avoid short forms of city and type the full city name.
If the details are correct but still the payment cannot be made, please contact us and we will get back to you shortly.
Yes, we offer worldwide shipping. More more information about international shipping fees please visit our shipping terms.
All packages are shipped from our warehouse in Dubai, UAE.
- 4-10 business days in the UAE
- 10-14 business days every other country in the world
All products on our site are in stock and available for order (unless otherwise noted). Items cannot be reserved by holding them in your cart. Product availability is extremely limited and therefore may sell out before your purchase is complete. Order transactions are completed in the order they are received.
We accept debit and credit card
Tracking information is sent along with your email confirmation. If you cannot locate your tracking info, Please contact us.
An email with an order confirmation will be sent to the email address provided. If you haven’t received your order confirmation, please check your spam folder. If you still haven’t received your order confirmation, please contact us.
Each product is hand inspected thoroughly by a member of our team before leaving our warehouse. While we make every effort to ensure your case arrives in perfect condition, sometimes damages may happen upon delivery. If you discover a damaged item, please take pictures of the defected area and contact us. We apologize for the inconvenience and work hard to guarantee your satisfaction.
To reach out please visit our contact us page.
Our support team is available Satuday-Thursday to ensure your satisfaction. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received.
We apologize for this delay our team is working very hard to respond to all your emails. Sometimes, our emails may go to the spam folder, kindly check your spam folder. If you still can’t find anything, please contact us again.
If you would like to customize a design for your business/company in relatively large quantity please feel free to contact us. We also do provide a large variety of cases you can customize with your name, initials, sentences and etc.